Support Center

Redeeming a Gift Certificate

Last Updated: Feb 13, 2017 11:32AM UTC
  • In the ticket screen, under General, next to Redeem  select Gift Cert.

  • Now search for the gift certificate in question. This can be done either by the ID number of the certificate, or by the name of the person the certificate was associated with (if this was done in the sales process)

  • You can now select to either redeem currency off the certificate, or redeem an item if this is attached to it. In the example below it is a service.

  • You can now either schedule and leave open the ticket as normal if this has been set up before the service has happened. Or you can check out and close as normal too.

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