Support Center

Database Password

Last Updated: Feb 13, 2017 05:03PM UTC
Database passwords are a great way of protecting your Salon Iris database from theft. If someone was to take a copy of your database and install it on another copy of Salon Iris, they would have instant access to all your clients information. With a database password, they would not be able to restore your database without entering the set password.
 
PLEASE NOTE: YOU WILL BE PROMPTED FOR YOUR DATABASE PASSWORD EVERY TIME YOU START UP SALON IRIS.

HOWEVER, YOU CAN SET SALON IRIS TO REMEMBER THE PASSWORD (INSTRUCTIONS ARE LISTED BELOW)


To set up a database password;
 
  • Select Passwords from the icons at the top of Salon Iris (or press Ctrl and P)



 
  • From the Password Controls screen, select Set Database Password.



 
  • You will now have a disclaimer to read. Please read this​ and if you are happy to continue then press OK. Otherwise press Cancel.



 
PLEASE NOTE THAT IF YOU FORGET/LOSE YOUR DATABASE PASSWORD, THERE IS A PASSWORD RECOVERY CHARGE OF £99 (EX VAT) TO RETRIEVE THIS INFORMATION. 
 
THIS SERVICE IS FREE TO ALL SUPPORT PLAN AND SUBSCRIPTION CUSTOMERS.​
 
  • You will now be asked to type your password and then retype it for confirmation. Once you have done this, press OK.​



 
  • The database password is now set. By default, this password will need to be entered every time Salon Iris is started. To stop this prompt from occurring, please tick the box that says Remember the database password on this computer on startup. You will need to verify the password by retyping it for this effect to take place. You can also change the database password if you believe the previous one has been compromised, or you can clear the database password off the system here as well. Both of these options will require you to verify the original database password first.


 

Contact Us

  • Email Us
  • Call us on 0121 314 4402 (option 2) to speak to a member of our support team or email us at support@saloniris.co.uk (Support plan & Subscription customers only)
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